Look for the toll violation page. customerservice@ezpassva.com, Mail
User Name. We recommend you make changes to your account several days in advance of your trip. Massachusetts,
By calling the Service Center at 1-877-762-7824 and requesting an exchange. A Toll By Plate (TBP) invoice will be mailed to the vehicle's registered owner. However, we do not currently have a transponder that is designed for use with motorcycles. Kentucky and
E-ZPass is an electronic toll collection system, which eliminates the need for cash. If you require additional assistance, please call the E-ZPass Customer Service Center at 877.736.6727 and when prompted, say "Customer Service" (Outside U.S., please call 717.561.1522). E-ZPass Go Pak. it here to set up your account. If you have three E-ZPass transponders, you will owe a minimum replenishment amount of your average monthly tolls, or minimum of $105 (whichever is greater) when your account's available balance reaches your low balance level. Use the search below to find a retailer near you. They got charged a toll for every time the Postal Service truck went through a toll station, until the transponder finally got delivered to the MassDOT office. You can order an additional transponder in any of these convenient ways: The replenishment amount and the low balance level are increased for each additional transponder added to your E-ZPass account. Register the Go Pak you purchased from a PTC retailer. Visit the PA Turnpike E-ZPass Customer Service Center at 300 East Park Drive in Harrisburg, PA 17111 or call 1-877-736-6727and when prompted, say "Customer Service" then select 1 to purchase gift certificates. I had no trouble getting it over the phone. There are no user replaceable components in your EZPass. Ridester.co is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to Amazon. How do I switch between Toll and HOV modes when using Flex transponders? E-ZPass customers can add their rental vehicle information to their existing PA Turnpike E-ZPass account. Simply log in with your username and password. In Maine, drivers can save 20 to 40% on toll fares if theycomplete 30 trips or more in a month. Hours: Monday through Friday, 8:00AM to 6:00 PM Submitted by Eric Willison on Wed, 01/16/2019 - 15:44. If you drive the toll roads frequently, we recommend that you contact us or log into your account to increase your Replenishment threshold (low balance) level and replenishment amount to accommodate your average monthly toll usage. I-66 Outside the Beltway is Now Open. E-ZPass Plus is a benefit for E-ZPass customers that allows them to use their transponders to pay for charges at participating facilities displaying the E-ZPass Plus logo. You can use this link to take you to the login page. Open a new account or log into your existing E-ZPass account and verify that all of your account information is up-to-date. Peak period excludes federal holidays. Originally the transponders were free, but later they went up. But did you know that you can also check your balance on it? Automatic replenishment eliminates the need to constantly monitor your account balance and spend time authorizing replenishment payments. As the vehicles belong to the same class, you can switch the transponder from one vehicle to another in all states. Log into your E-ZPass account, and you should have an option to add more funds. to identify which numbers on the Transponder you need to enter. There you should find a section that lets you search for E-ZPass unpaid tolls using toll invoice number and license plate number. E-ZPass MA uses a transponder, Pay By Plate MA uses images of your license plate and is only valid on . The PA Turnpike Commissions tolling system will take images of license plates of vehicles not equipped with a valid EZPass transponder. It's under the section titled "To Reset Your Password." To retrieve the account number, the page clearly tells you to call customer service. A Personal E-ZPass account is for personally owned or leased cars, pickup trucks, vans, motorcycles, or RVs. Give the gift of seamless travel with an E-ZPass gift certificate. In case of loss, a $10 charge will apply for standard transponders and a $20 charge will apply for Flex transponders. Florida. There are between 16 and 20 million electronic toll transactions a month. For more information about EZPass, click here. Do I need to purchase a SunPass PRO if I already have an E-ZPass, E-PASS Xtra or a Uni? E-ZPass is the most convenient, least expensive way to travel the PA Turnpike. The cost varies from one state to another. Please mail me a monthly account statement to the address listed above. Certain toll agencies offer discount programs to their frequent customers. Due to the higher cost of the Flex transponder, users who have not used their Flex transponder for HOV transactions on these facilities for any prior twelve-month period may be asked to exchange their Flex transponder for a standard transponder (at no cost). By visiting one of our service centers. Once, I needed to reset my password because I couldn't figure the F out what one of them was, but I needed to enter my account number alongside my email address. Please provide the complete 11-digit transponder number for each individual transponder being reported. The $35 payment for an On-the-Go transponder includes $15 of prepaid toll balance for immediate use in Virginia plus an additional $20 prepaid toll balance after the transponder is registered to an account. And those statements *contain* the account number. Recently they lowered the price of a transponder to $8.90. Discounts on tolls are available through some toll facilities. E-ZPass and Video Tolling Customer Service - Toll Free: 1 (888) 321-6824 Get an E-ZPass mailed to you. Links may open in a new window. The statement itself isn't delivered to your email--its a link for you to log in and view it, so if you forgot or lost your account number you can't log in til you retrieve it. However, some states have additional rules. E-ZPass Maryland. You can also
Have your personal information ready to give to a customer service representative. Make sure your E-ZPass Flex is set to the appropriate mode before you start driving. Call us to open an E-ZPass account by phone or download the E-ZPass application and mail it to the address below. You will receive an email receipt for each donation amount. Maryland E-ZPass and Pay-By-Plate resources for residents, commuters, and frequent travelers, including account registration, discount info, and notice payment. The Virginia Department of Transportation runs the program in Virginia. Download our app. Login to your account and go to Update Personal . This website includes hyperlinks to sites neither controlled nor sponsored by VDOT or the
New York charges drivers a $1 monthly service fee. Hampton Roads - 64 Express Lanes, Coleman Bridge, Chesapeake Expressway, Chesapeake Bay Bridge Tunnel, ERC, South Norfolk Jordan Bridge and Dominion Blvd. Please respond to an inactive account notice within 30 days. Act 112 of 2022 allows the suspension of PA vehicle registration with four or more unpaid PA Turnpike tolls or toll invoices totaling$250 or more. The E-ZPass Flex will work on other toll roads that accept E-ZPass regardless of the position of the switch. Using E-ZPass is the most convenient and least expensive way to travel the PA Turnpike. If you choose to mail your transponder, please wrap the transponder in foil or insert it in the original Mylar bag. An official website of the State of Maryland.
Virginia Relay Center (TTY Callers): 1-800-828-1120
The E-ZPass Plus program is not available for E-ZPass customers who replenish via ACH or Manual. Can I cancel my recurring donation to DRIVE SMART Virginia Education Fund? If you need assistance to obtain your account number, please call the Customer Service Center. If you have a properly mounted device and are having problems please contact your EZPass service center for assistance. Communication of personal data is protected through use of encrypted transmission using Internet standard SSL (Secure Sockets Layer). The Standard EZPass battery has about a 10 year life under normal usage conditions. You will need to contact your Customer Service Center to assist you in identifying the problem. 1-877-762-7824 (toll free)
You can use your OTG transponder immediately in VA but will need to register at least 48 hours before using it out-of-state. If you are not in a cash lane, for safety reasons, DO NOT stop in the lane. Could be a new thing--maybe they are concerned about identity theft? E-ZPass Maine. E-ZPass Virginia has taken steps to safeguard the integrity of its data to prevent unauthorized access and to secure your personal data as it is communicated across this internet. Freedom of Information Act |
Rhode Island,
These toll facilities do not charge you a toll if your E-ZPass Flex is set to HOV mode. Seriously people I do not know what my problem is I need to let this go. Monday through Friday 7AM - 7PM. There are four convenient ways to start saving. Do I get a discount on tolls if I have an E-ZPass? Forgot Your Username, Password or Have a Locked Account? Account Number: Digits only. Some states like Maine have additional ways of saving. E-ZPass Customer Service Center
For future E-ZPass MA account services; please visit one of our Customer Service Centers or call 1-877-627-7745. Our mission is advanced by fostering community partnerships, offering interactive simulator programs, giving workplace and school presentations, attending outreach events, advocating for traffic safety initiatives, and conducting an annual Distracted Driving Summit. Type of Login. Register your On-the-Go transponder by selecting one of the options below. Booking reference, Billing address, Email address on the. You will hear a beep when you change the setting to HOV ON mode. If youre still stuck on how to check an E-Z Pass balance, refer to this video walkthrough: When you set up your account, youll have to connect your transponder to a bank account or credit card. Report a lost or stolen transponder by calling the Pennsylvania Turnpike Commission EZPass Customer Service Center at 1-877-736-6727 and speaking with a Customer For assistance, please call the toll-free number: 1-877-762-7824
? Read more about E-ZPASS MARYLAND WEBSITE AND INTERACTIVE VOICE RESPONSE SYSTEM DOWN; E-ZPass Interagency Group Announces an Industry Days Forum. You will need both your
With E-ZPass, you can save nearly 60% on your tolls. Open an E-ZPass MA account Pay an individual toll bill online (Pay By Plate MA Invoice) Call, Email or Chat with us . What is the example of reference variable? Green - Proceed. Business E-ZPass accounts are for those who prefer to hold their account in a business name and could include: A business can open an E-ZPass pre-paid toll account by submitting the E-ZPass Business Account Application online, by visiting your nearest Service Center, or by calling 1-877-762-7824. Customers who do not have an E-ZPass account but want to pay the toll for a rental vehicle when traveling on the PA Turnpike, can do so by opening a Toll By Plate account online or via our mobile app, PA Toll Pay. Call 1-877-762-7824. When they drive through an E-ZPass lane, an antenna sends a signal to the transponder. Access Your Account. Text Alert Update. (877) 736-6727. By participating in the E-ZPass Plus program, you consent to the release of your name and address to EZPass Plus facility operators. Most agencies have staffed service centers that you may physically visit if needed. The E-ZPass Flex will work anywhere E-ZPass is accepted, regardless of the position of the switch. Existing MTA E-ZPass Private account holders, that have cash or check account replenishment selected, may request an MTA Reload Card at www.e-zpassny.com or by calling 1-800-333-TOLL (8655) and using the automated system. Website: www.e-zpassny.com . "Nothing stops you from having as many E-ZPasses as you want though, if you'd still benefit from them all.". 2017 Virginia Department of Transportation |
You save nearly 60% on your tolls and don't have to be on the lookout . You will need to visit the website of the agency that issued your account and try to login there. Here is how you can check your balance: Look up 'E-ZPass' followed by the state where you bought your transponder. I must be one of the lucky ones. If you want to keep your account open, you just need to contact us by email or phone and let us know. Box 15187 Albany, New York 12212-5187 Applications and Returned Tags More . If you are in a cash lane, stop and pay the toll. And - you guessed it -- if you go online to look up your account, you end up at that messed up web page at the top. the vehicle to your account, indicate the vehicle is a rental. DRIVE SMART Virginia is a 501(c)(3) non-profit and 100% of your donation is deductible. These systems are fully compatible with E-ZPass. Transponders are also available in select retail stores in E-ZPass On-the-Go Kits for $35. 1401 E. Broad St.
This website is primarily intended as a resource for our staff and member agencies. You may also use the 11 digit number starting with 006 that is provided on your transponder. I had to make some changes to my account last month and I also called to get my account number. Where is the alphanumeric code on EZ Pass? Fax: 540-302-4773. You must register your Go Pak prior to use when . We sometimes earn affiliate links when you click through the affiliate links on our website. Eventually I went back through my old credit card statement and found my account number but they made it as difficult as possible. New Hampshire,
Account Number; Email Address or Last Name of Account Holder (Personal Accounts Only) Electronic Serial Number (ESN) Forgot Username. Call 1-877-762-7824. How do I find my NY E-ZPass account number? Note: The accuracy of the license plate information is critical. E-ZPass Interagency Group. Yes. More specifically, they are the collection of Latin letters and Arabic digits. It will be *just* *like* they mailed them to you, except cheaper and faster. Please contact a Service Center for help troubleshooting. Download the PA Toll Pay app to open or manage your account. You will need your account number (or your transponder number) and the 4-digit security PIN assigned to your account. View more E-ZPass questions on the FAQs page. Each state has its own official website where you can log in to your E-ZPass account. Since E-ZPass is designed to speed up the toll process, receipts will not be available at the lane when using E-ZPass. WAI Compliance |
Yellow - This signals that your account has reached the low balance level and needs to be replenished. Print the statement each month? Sometimes UH feels like the virtual front porch of a particularly cranky retirement home. Registration is required prior to use. There are no user replaceable components in your EZPass. Select the Type of Login below and then enter the required information. When your E-ZPass account balance reaches $15 or less per transponder, you will receive a notification from the PA Turnpike E-ZPass Customer Service Center requesting you add funds to your account. Is my information secure with E-ZPASS Virginia? Hours: Monday through Friday, 8:00 AM to 6:00 PM . In addition to the SSL encryption, E-ZPASS Virginia employs three layers of firewall protection using state-of-the art security applications, and maintains annual Payment Card Industry (PCI) Data Security Standards Compliance for all operations and systems. Find out how to get started with your new EZPass transponder in this guide video. Login Login. Recurring donations can be cancelled at any time by visiting the Payments page in your account. Make a little pile of them? Become a Road Pro with EZPass. E-ZPass Violations: Things that you absolutely cannot do. If you have chosen ACH or Manual as your primary form of replenishment and you would like to participate in E-ZPass Plus, please contact the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727. When you receive your Flex transponder, you should mail your standard transponder to: E-ZPass Service Center, PO Box 1234, Clifton Forge, VA 24422-1234 or you can bring it to a Service Center. However, unlike everyone here is reporting, I was actually able to retrieve my account number fairly easily with a quick call into the customer service. This is the modern dilemma -- we have all these online accounts that we forget how to access. Commonwealth of Virginia. For residents of other E-ZPass network states:
If you need details of your toll transactions, you can either log into your account online or elect to receive detailed monthly statements, starting at $2 per month. Motorists open a prepaid account and attach a small electronic device called a transponder to their windshield or license plate. 100% of all funds distributed to DRIVE SMART Virginia are used to provide direct services. Illinois,
The PA Turnpike is required by statute to send TBP invoices to the vehicles registered owner. The form that asks you for your account number is for resetting your password. Based in Virginia, USA. Some states like New York have plans where the system will. Business accounts are welcome but special rules apply. You may also call 1-877-762-7824 to make these changes through our automated phone system or to speak to a Customer Service Representative. Save my name, email, and website in this browser for the next time I comment. Want to make managing your E-ZPass account even easier? Forgot Your Username, Password or Have a Locked Account? Commonwealth of Virginia. Now accepting donations to DRIVE SMART Virginia Education Fund. Some states also have an official E-ZPass app customers can use to check their balance, and some states will send a monthly paper statement with your account balance. Yeah the statement contains the acct number but you need the acct number to log-in. A list of retail stores carrying Virginia E-ZPass On-the-Go transponders can be found, Calling the Customer Service Center at 1-877-762-7824, Visiting any of our walk-in centers or DMV partner locations, NOTE: The replenishment amount and the replenishment threshold (low balance) levels are increased for each additional transponder added to your E-ZPass account, The license plates and vehicle information for the vehicle on which you will use your E-ZPass, Payment information to add to your account and/or set up automatic replenishment. Enable JavaScript in your browser for better experience. E-ZPass customers pay the lowest toll rate, up to 60% less. It's actually a pretty well designed system near as I can tell. Do I have to have a credit card to open an E-ZPass account? You only pay the charges when they occur. DRIVE SMART Virginia exists solely to serve the citizens of the Commonwealth. This deposit will either stay in your account or go towards covering toll fare. He adds: I actually just spoke to a Cust Svc rep at @MassGov who said they're aware of it but doing nothing. Customer Account Correspondence E-ZPass Customer Service Center P.O. Ohio,
If you do not have this information, please contact our Customer Service Center at 888.397.2773, 7 a.m. - 7 p.m., Monday through Friday and 8 a.m. - 2 p.m . The name of the business and EIN (Employer Identification Number) are required. Box 1234
Because costs vary from one state to another, some drivers purchase an e zpass transponder from out of state to save on toll fares. Is my donation to the DRIVE SMART Virginia Education Fund tax-deductible? Make sure your transponder is mounted in your windshield, drive through a Toll Point and your toll will be deducted from your pre-paid account balance. I have an EZPass and got a violation notice or bill from another state. Request an exchange by logging in to your account and selecting the "transponder" tab. Then click on the Transponder tab. If you received a letter from us regarding your account, your account number will appear at the top of the letter. How long does it take to receive an E-ZPass transponder? As you drive through a Toll Point with an E-ZPass transponder, our toll equipment captures your trip information, calculates the toll, and deducts it from your E-ZPass pre-paid account balance. As vehicle information changes, it is important to keep that information up-to-date and accurate on your E-ZPass account. Tolls and discounts are automatically calculated as an E-ZPass customer passes through the toll lanes. Where is the alphanumeric code on E-ZPass? If your transponder is lost, a $10 charge will apply for standard transponders. Select Update Payment Method. To ensure seamless use of the E-ZPass transponders in any of your vehicles, you should include the license plate number, state of registration, vehicle type, vehicle make, model, year and color of all your vehicles. They each have a different set of username/password restrictions. Light notifications differ by Toll Facility, but the following are some general descriptions: Red, Blue or White - A red, blue or white light indicates an unpaid toll. 8:00 a.m. - 6:00 p.m. Monday-Friday. How do I switch between Toll and HOV modes when using the Flex transponder? If its your first time logging in, youll have to create an account with the account number and PIN you got when you bought your transponder. When prompted, say "Customer Service" then select 1 for E-ZPass and 2 for the Commercial Department (Outside U.S., please call 717.561.1522). Do you want to learn more about toll fares, discounts, and other ways to save when youre driving? I signed up for manual account replenishment and was disappointed to find out that you can't make a payment on-line. E-ZPass Contact Information Toll Free Phone Number and Hours. When you enter the lanes in Ohio, it will count the number of axles associated with the E-ZPass transponder and charge you accordingly. You will need to establish a username and password. For assistance, please call
up. Your transponder's battery is running low. When prompted, say "Customer Service" then select 1. Is there an administrative fee to collect my DRIVE SMART Virginia Education Fund donation? Drivers traveling with less than the required number of people in the vehicle on a Toll Facility with a discount should set their E-ZPass Flex to toll-paying mode and the toll will be electronically debited from their E-ZPass account. Look up your states official E-ZPass account or use an official app. Kevin T. Vine was not much amused when he went to the MassDOT page for recovering his E-ZPass number only to see that "account number" is a required field to recover it. Customers may experience longer-than-usual delays at our toll plazas or call center as we operate with higher call volumes and a more limited staffing pool. register
See the Rental Vehicles page on our website for more details. How do I maintain enough funds in my account? DRIVE SMART Virginia also creates, designs, and distributes educational campaigns and materials. Please, enable cookies in your browser! These measures are designed to prevent corruption of data, block unknown or unauthorized access to our systems and information, to provide protection of your private information and to protect data from interception during transmission. My EZPass did not work. I get an email back welcoming me to my Niagra Mohawk Energy account, but was never able to log in after fully creating the account because the information didn't work in their records. However, I had no idea what my account number was because I went paperless and they do not include your account number on the emails when you are notified that payment is due. They're just a little befuddled by all this newfangled technology. There is no additional charge for the EZPass Plus program. the vehicle to your account, indicate the vehicle is a rental. You can save money because most toll agencies offer a lower rate for E-ZPass account holders compared to the cash fare they charge. You may also want to make a payment, adjust your replenishment amount and your low balance level. Call 1-877-762-7824, or 1-800-828-1120 (for TTY users). I have to go to a service center or mail a check to replenish my account. - 200.25. Links may open in a new window. Most states have a minimum balance requirement for your E-ZPass account. E-ZPass transponders are free and customers can fund their E-ZPass accounts with cash, check or money order by visiting one of our conveniently located E-ZPass Maryland Customer Service Centers (CSCs). If you already have your On-the-Go standard or Flex transponder register
If you are unsure which agency is yours, check your transponder for the issuing agency name. E-ZPass Go Paks are available at participating retail locations. Maryland,
Terribly designed webpage but yeah apparently people also can't read. In addition to these options, the following DMV locations will accept transponders for return or exchange during normal business hours. Contact us and check out our related topics on Ridester. The security of transponders is the responsibility of the account holder. So print to PDF, and file with an obvious name (company_year_month.pdf) or in an obvious folder and you can find them any time with a quick search. When adding No. This payment type is required for EZPass Plus accounts. You save nearly 60% on your tolls and dont have to be on the lookout for an invoice in the mail. Based in Virginia, USA. If you do not have a Virginia E-ZPass account, create a new account and register your new transponder here. If you decide not to participate in the E-ZPass Plus program, you can make that change by either accessing your account online, through our mobile app, PA Toll Pay, or by contacting the PA Turnpike E-ZPass Customer Service Center at 1-877-736-6727 and when prompted, say "Customer Service" then select 1. If you haven't used your E-ZPass account to pay for a toll in the last 12 months you will receive an inactive account notice. Select the Type of Login below and then enter the required information. Auto replenishment using a credit card is required to participate. Which one do I need? We do ask that you register all vehicles, including trailers and campers, to your account to avoid violations. If you have a properly mounted device and are having problems please contact your EZPass service center for assistance. In order to view your E-ZPass account 24-hours a day, you will need to set up your on-line access. National Center for Missing and Exploited Children. Wait 3 more business days before your transponder will be accepted out of state on E- ZPass toll roads. Please enter your account number or transponder: Your Account Number: OR: . Security Alert. Please refer to our Privacy Policy and Web Policy statements. We use this process to return unused funds to customers who no longer need their account and collect unneeded transponders that belong to the Commonwealth. What is the $1 debit to my bank account from E-ZPass? What do the lights at the tollbooth mean? 1 E-ZPass is available from the PTC E-ZPass Customer Service Center at 300 East Park Drive, Harrisburg, PA 17111.
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